We want you to be happy with your Aquaterra products, if you are not for whatever reason, please contact us with your concerns at trisha@aquaterramaps.com.

To start a return, you can contact us at trisha@aquaterramaps.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

• Returns accepted for 30 days from date of purchase. 
• Free return shipping
• No restocking fee
• No returns on final sale items

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know when the refund is approved. Once inspected you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.